Coaching Service Terms & Conditions

General

This is a two-way service, I am committed to assisting you achieve your goals and supporting you throughout your journey. I also require you to be committed to the program, feedback when required, and check in on the agreed check-in day.

Communication is via What's App is used for all assistance and help throughout the service, response times will vary but I will aim to get back to you as soon as possible, but slightly slower response times could be possible during Mon-Fri 8-6 pm.

If you wish to terminate the service I will require 1 month's notice - any monies owed during this period will be required and will be due pro rata as necessary. In addition, unfortunately, I offer no refund if you terminate the initial term before its end date. In order to assist you in the right direction to reach your goals, hitting your exercise output targets is highly recommended. Your nutritional recommendations will be built around this output and are tailored to you.

Should pain, dizziness, sickness or an injury occur during prescribed exercise, you should stop immediately and seek professional advice. I am not medically trained.All nutritional aspects of my service are a recommendation only

Payment


Payments are handled by Stripe, my payment provider. You will  use this platform to pay for the initial 2 month period. When the initial period is over, you will automatically be enrolled in monthly payments. As above, you MUST give me one month's notice should you wish to cancel the service at any point. To change your card on file, please ask me for the link and I will pass it to you by message or email.

Social Media

I encourage the use of social media and the sharing of your own progress pictures. Please feel free to tag me in any of the posts and will of course share your progress too! I will always protect your identity, I will ask for your permission should I wish you share something of you.

I look forward to working with you!

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© 2024 James Long Coaching

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